CivQuest for Utilities

Your network data, trustworthy at 2 a.m.

When a main breaks, the map has to be right. CivQuest keeps utility data clean, keeps the sync jobs honest, and puts answers in the hands of the crew in the trench.

Works with your existing ArcGIS® environment
Chat Map Table
Show hydrants due for flushing in this zone.
23 hydrants are due. Mapped, with last-flushed dates in the table.

How CivQuest works for Utilities

Atlas up front, Notify and Compass close behind, and a dash of Forge for the heavy lifting.

Atlas · Web mapping portal

Atlas rides in the truck

A mobile-first portal with the tools field crews actually use, backed by the same live services as the office.

Ask from the cab

Voice search and plain-language queries find assets by attribute or address without a laptop workflow.

“Show hydrants due for flushing in this zone.”

Location without addresses

what3words search pinpoints valves and easements where street addresses fail, with GPS position on an inset map.

Grade in your pocket

Elevation profiles and spot elevations along any drawn line support quick gravity checks in the field.

Mark it up, hand it off

Field markup with comments and buffers roams with the signed-in user across devices, and exports to shapefile or CSV.

Notify · Alerts on autopilot

Notify watches the service area

Data-driven feeds tell operations when features change inside the geography they own, on the cadence they choose.

Geofenced change alerts

Draw a pressure zone or project area with a buffer and get alerted when records change inside it, hourly if you want.

Daily ops digests

A morning email lists yesterday’s new and modified assets with a CSV attached for the work management system.

Compass · Shared operations hub

Compass runs the back office

Service requests, data issues, and every scheduled integration live in one hub your whole division can see.

Public request intake

A no-login submission form takes leak reports and service requests with photos attached, straight into triage.

Kanban for the counter crew

Requests move across status columns by drag and drop, with priorities, assignees, and threaded updates.

Forge · Agentic AI workbench

Forge keeps the network honest

Run deep QA/QC against utility layers and fix what it finds through reviewed, rollback-backed proposals.

Attribute health checks

Profiling flags null pipe materials, impossible diameters, and domain violations before they reach a work order.

“Which mains are missing install year or material?”

Trust your map during the next break

See QA/QC run against a live network layer and watch a failed sync job diagnose itself.

Schedule a Demo

CivQuest across the organization