CivQuest for Planning & Zoning

Every zoning question, answered before it’s asked.

CivQuest gives applicants and staff the same live answers on zoning, flood, wetlands, and history, then handles the abutter mailings and the ordinance edits that follow.

Works with your existing ArcGIS® environment
Chat Map Table
What is 412 Main Street zoned, and is it in a historic district?
B-2 General Business, and yes: the Court Street Historic District.

How CivQuest works for Planning

Atlas up front, Notify and Compass close behind, and a dash of Forge for the heavy lifting.

Atlas · Web mapping portal

Atlas is the counter that never closes

Applicants self-serve on zoning and site constraints from your own web maps, in plain language, on any device.

Plain-language zoning lookups

Anyone can ask about zoning, overlays, and districts and get the answer on a map, in a table, or in chat.

“What is 412 Main Street zoned, and is it in a historic district?”

Site constraints in one panel

Parcel Insights pulls FEMA flood zones, USFWS wetlands, USDA soils, historic districts, Census demographics, and elevation for any parcel.

Abutter notice in minutes

Buffer a parcel, capture every owner inside, and generate merge-field letters, envelopes, and Avery labels straight from the results.

The legislative paper trail

The Legistar integration surfaces rezonings, special use permits, and ordinances tied to the selected parcel, linked to the agenda system.

Notify · Alerts on autopilot

Notify keeps cases moving

Boards, staff, and interested residents get scheduled digests scoped to exactly the geography and case types they care about.

Geofenced case feeds

Draw a corridor or district, add a buffer, and subscribers only hear about applications inside it.

Weekly board packets, automated

A weekly digest of new applications with a CSV attachment lands before every meeting, on the org’s timezone.

Compass · Shared operations hub

Compass hears the public

Comment intake, plan feedback, and data corrections come through structured forms into one triage queue.

Custom intake forms

A drag-and-drop builder creates comment and application forms with file uploads, each with a shareable public link.

Feedback becomes work

Comments route into a four-state triage flow, and legitimate issues convert to tickets with one click.

Forge · Agentic AI workbench

Forge executes the ordinance

When the board adopts a change, Forge drafts the data edits and your staff approves them parcel by parcel or in batch.

Rezonings as reviewed proposals

Describe the adopted change and the agent stages attribute edits with a diff view for each affected parcel.

“Apply the new commercial district ordinance to the Route 10 corridor.”

Shorten the path from application to answer

See a rezoning go from adopted ordinance to staged edits, with the abutter mailing generated along the way.

Schedule a Demo

CivQuest across the organization