CivQuest for Emergency Services

When seconds count, the map can’t be wrong.

CivQuest hardens the maps responders depend on, finds any location four different ways, and pushes alerts to the right subscribers the moment you say go.

Works with your existing ArcGIS® environment
Chat Map Table
What hydrants and access points are near 1420 Harbor Road?
4 hydrants within 500 feet. Nearest access is the Pier 3 gate.

How CivQuest works for Emergency Services

Atlas up front, Notify and Compass close behind, and a dash of Forge for the heavy lifting.

Atlas · Web mapping portal

Atlas finds the location, any way it comes in

Addresses, parcels, coordinates, and three-word locations all resolve in one search bar, on any device.

Four ways to say where

One search box queries your address points, a geocoder like the statewide VGIN locator, attribute fields, and what3words at once.

“///filled.count.soap”

See the structure before arrival

EagleView oblique imagery and Street View open at the selected address for size-up from the desk.

Flood context on tap

Parcel Insights returns FEMA flood zones and elevation for any parcel during flood events and preplanning.

Shield protected addresses

Exclusion rules redact records for protected personnel across search, popups, and every export.

Notify · Alerts on autopilot

Notify is your broadcast channel

Real subscriber lists, branded templates, and a force-send button that works when the schedule is irrelevant.

Push it now

Force-run any feed to all subscribers on demand, with a browser preview of the exact email before it goes.

Geofence the affected area

Draw the incident area with a buffer and the feed only reaches records and subscribers tied to it.

Compass · Shared operations hub

Compass tracks the aftermath

Damage reports, data issues, and recovery tasks become tracked, assigned work instead of radio traffic.

Report intake from anyone

A public no-login form collects reports with photo attachments, routed straight into triage.

Assign and move

Kanban boards push each item through statuses with assignees and priorities visible to the whole team.

Forge · Agentic AI workbench

Forge hardens what response depends on

The maps, services, and address data behind dispatch get checked, repaired, and protected before the storm, not after.

Address point QA

Null checks, duplicate detection, and geometry validation keep address data dispatch-grade.

“Find address points with missing street names or duplicate locations.”

Harden your maps before the next event

We will run a health check on a critical web map and show the broadcast workflow end to end.

Schedule a Demo

CivQuest across the organization